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ITIL Process Improvement Manager

ITIL Process Improvement Manager



Job Type: Contract


Start: ASAP



Job purpose:


To oversee and manage the day to day execution of the IT change management (ITCM) process and policy across the business and support of the transition of new services into live enivonments using ITIL processes.



Responsibilities:



  • Planning and coordinating all activities

  • Measure process performance and support implementation of processes

  • Drive service innovation and improvement

  • Work closely with multiple parts of the business

  • Utilise and implement ITIL processes in day-to-day role.



Key Skills:



  • ITIL v3

  • Knowledge management

  • Release and deployment

  • Change management

  • Transition, planning and support




*Competitive day rate

*


If this sounds like your skills match, please get in touch to find out more on b.hossain@vertex-solutions.co.uk