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Service Manager

Automotive, Motor Trade Job: Service Manager Required in Essex.

Salary: £25,000 basic, £45,000 - £50,000 OTE Per Annum + Car and Fuel
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Service Manager Needed For Main Dealership.

Our client, a Main Dealer, requires an experienced Motor Trade Service Manager to join their site in Suffolk.

As an important member of the management team you will be expected to run an efficient department, ensuring customer satisfaction at all times, motivating and training staff whilst improving processes and systems as well as driving the business forward.
Your overall objective as Service Manager will be to develop and maintain the current customer base, increase efficiency, turnover and profits to exceed set budgets.

Key Responsibilities:



* Ensure the business maintains regular contact with all existing customers ensuring service levels are being met, issues are being resolved and further business opportunities identified.


* Support and develop the sales function to ensure that opportunities are recognised, enquires are dealt with promptly and leads progressed.


* Maximise the opportunities for the generation of additional business by monitoring competitor activity and market trends.


* Negotiate charge out rates to achieve profitability


* Encourage all staff to recognise additional business opportunities through the use of regular briefings and the implementation of appropriate systems and incentives.


* Reviewing current claims status with Warranty Controller on a daily basis.


* Highlighting and discussing local customer issues with operational staff in order to improve cash flow and support the Accounts Supervisor in the collection of overdue monies.


* Recruit, select, train and develop staff as required


* Maintain close working relationships with Franchise organisations by attending meetings, ensuring dealer standards are met and systems and procedures are complied with, whenever commercially viable.

As the ideal candidate you will be able to evidence a strong, stable and productive career already with the desire to achieve greatness and be the best in your field.

You will have the ability to influence and encourage staff whilst having the ability to nurture and grow the businesses relationship with its clients.

Main Dealer Service Management experience is essential for this role.

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.



NB: Your details will not be sent to any of our client’s without your permission. 

To apply please send your CV to Shelley Ford at Driven Motor Jobs shelley@drivenmotorjobs.com 07557 502979 / 01603 717858

AUTOMOTIVE RECRUITMENT AGENCY FOR MOTOR TRADE JOBS 

Driven Motor Jobs


  • Start: 25/09/2017
  • Duration: n/a
  • Rate: £50K OTE + Car and Fuel
  • Location: Romford,England
  • Type: Permanent
  • Industry: Automotive
  • Recruiter: Driven Motor Jobs
  • Contact: Shelley Ford
  • Tel: 01603 717858
  • Email: to view click here
  • Reference: RM250917
  • Posted: 2017-09-25 15:09:09 -

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