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English Team Lead - Brno - CZK 43k

Company: Our client is a Global Technology and services business with over €5bn in annual revenues.

They employ over 250,000 staff in 25 Countries with over 75 offices and 100 plus development centres which they continue to grow year on year.  Innovate with the most dynamic partners in the world and be excited to come to work every day with a client base of many of the World's most successful businesses. 

Role:

- Managing the work of a team working with internal & external customers
- Operational processes & workflows
- Managing customer SLAs' and targets
- Delivering 1st class service and responding or escalating the ticket
- Building, motivating and coaching the team to success

Skills: 

- Fluent level of English
- Professional experience in a Contact Centre Team Lead role
- Experience target setting, managing KPIs and staff coaching

Gains:

Our client is offering the successful candidate an opportunity of a lifetime.

If you feel this role is for you please do not hesitate to contact our team by APPLYING now or calling. 

+ 420 22 888 1773

Origin Multilingual


  • Start: 13/07/2018
  • Duration: n/a
  • Rate: €20000 to €22000 per annum Benefits: Healthcare + Relocati
  • Location: Brno,Czech Republic
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: BeesWax Europe
  • Contact: Peter Vogelsinger (FB CEE)
  • Tel: +353 1 231 3100
  • Email: to view click here
  • Reference: BH9903
  • Posted: 2018-07-13 10:16:22 -

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