Customer Service Manager - Malta - €32-45K
Our client is a popular outsourcing company that specializes in the management of strategic activities of financial services & customer relations management.
They are looking for a talented English speaking Customer Service Manager to join the Online Chat team in the beautiful country of Malta.
The Customer Support Manager will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Take ownership of customer’s issues and follow problems through to resolution. Analyze statistics and compile accurate reports. Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
- Fluency in English both written and spoken (additional language is an advantage)
- BS degree in Business Admin or similar
- Experience as a Customer Service Manager and working with chat rooms
- Knowledge of Customer Service software, databases and tools
- Base Salary of €32,000-€45,000
- Relocation assistance of flight repayment and 1st-month free accommodation
- Work within a leading outsourcing company
- Ongoing training and support
If this sounds like the role for you please get in touch today to begin your application.
Origin Multilingual is a leading Global Language Recruitment Agency.
We have placed 9,500 staff in 32 languages & 25 Countries.
If you have a specific query/question or need advice about something please feel free to check out our website or Facebook pages and we can arrange a call/answer your query.
(Unfortunately we can't add links to the bottom of this advert!).
- Start: 11/10/2019
- Duration: n/a
- Rate: €32000 to €45000 per annum Benefits: Relocation
- Location: Malta,Malta
- Type: Permanent
- Industry: Customer_services
- Recruiter: BeesWax Europe
- Contact: Niall (FB Gaming)
- Tel: +353 1 231 3100
- Email: to view click here
- Reference: BH10753
- Posted: 2019-10-11 20:10:10 -
- View all Jobs from BeesWax Europe
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