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Operations Analyst

Our client is seeking an experienced Operations Analyst to join their team. 

About the Role

You will be responsible for all Corporate Actions and Income processing on the platform, you will be an integral part of their Client Services and Operation team, responding to all operational tasks and enquiries via telephone and email, with full accountability from initial contact through to final resolution.

They offer a competitive salary, 25 days’ holiday, healthcare, initial enrolment in CISI Introduction to Investment (Level 3) Qualification and associated study leave.

In addition, the company will pay 9% of gross salary into your pension scheme.

Key Primary Responsibilities:


  • Cash & stock reconciliations including break resolutions
  • Corporate action processing and data management
  • Distribution/dividend and interest data uploads and monitoring
  • Collaborate with IT to drive platform developments to improve Corporate Action processing
  • Contribute to user acceptance testing for all Operations related requirements
  • Fund rebate processing
  • Cash-flow forecasting for settlement & system positions
  • Assist with asset set-up
  • Work with the operational control team to identify/assess and mitigate risks either raised due to incidents or from business as usual

Key Experience, Qualifications and Attributes:


  • Educated to A level standard with at least 3 years of industry experience
  • An understanding of the Financial Services market place that applies to Wealth Managers
  • Advanced knowledge of MS office
  • Able to maintain effectiveness in varying environments and actively able to develop self to adapt to change
  • Focuses on meeting commitments and delivering results to a high standard
  • Instils in others the business's vision and values, ensures senior management and other teams are aware of any potential or actual issues
  • Works effectively with team members to accomplish goals and respects the needs of others
  • Has a sound knowledge of technical and professional issues required for the role and understands how relevant trends affect the area of work
  • Ability to prioritise workloads and achieve deadlines
  • Identify key areas for improvement and review existing controls to reduce the risk from a regulatory/financial perspective and ensure appropriate systems and controls are in place.
  • Ensure all risks are reported and escalated as appropriate
  • Work with all areas of the business to identify/assess and mitigate risks raised due to incidents, business as usual or new projects
  • Ensure that you maintain an up to date understanding of risk and regulatory requirements
  • Act honestly and fairly at all times with integrity and provide any information that may be asked of you in relation to the protection of the business

About our Client

Established in Australia in 2001, our client has grown to be a market-leading provider of investment platforms, investment management, portfolio administration and CRM solutions with offices in London, Coventry, Jersey, Australia, Armenia, Dubai, Shenzhen and Hong Kong.

The world's leading financial advisers, trustees, investment managers, institutions, accountants, family offices` and product providers use our client’s services to manage or administer over £63 billion worth of investment globally across more than 475,000 accounts.

What our Client offers:

They believe what makes them unique and a very attractive organisation to work for, in addition to the financial reward and benefits, is a combination of:


  • Their organisation and their global scale
  • Their platform, their products, their clients and their leadership
  • The framework and initiatives they’ve put in place to support your personal growth and continuous learning opportunities
  • The work they do, and they love doing!
  • Their relationship with their peers, the trust and respect they have for each other
  • Their diversity, inclusiveness and the opportunity to bring your whole self to work
  • A competitive salary, 25 days holiday, healthcare, life cover and 9% of your gross salary into your pension scheme.

How to Apply

If this role is of interest and you would like to learn more please attach your CV to the link provided and the Hiring Company will be in direct contact.