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Starbucks Store Manager

Job Title: Store Manager
Job Type: Permanent
Salary: £21,000 to £25,000 (Dependent on experience)
Location: South Ruislip
 
Job Summary and Mission
This job contributes to our client’s success by leading a team of store partners to create and maintain the Brand Experience for their customers and partners.

The Store Manager is required to regularly exercise initiative in managing the overall operation of the store.

In particular, a majority of time is spent managing and coaching the store partners, making people decisions (e.g.

development, recruitment, deploying), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing health and safety and security within the store.

The partner is responsible for acting in accordance with and as an ambassador of their guiding principles, culture and values; embracing the coffee culture and keeping it at the heart of everything we do.
 
Key Responsibilities

- Displays a “customer comes first” attitude by role-modelling legendary service, and training and supporting partners to enable them to be accountable for delivering legendary customer service
- Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations and allow consistent delivery of the Customer Experience
- Manages with integrity, honesty, and knowledge that promote the culture, values, and mission of company.

Demonstrates a calm exterior presence during periods of high volume or unusual events and manages smooth transitions thereafter to maintain operational excellence and to set an example for the store team
- Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organisational objectives
- Provides coaching and direction to the store team to take action and to achieve operational goals.

Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals

 
Decision Making Parameters

- Overall accountability for the day to day running of the business (i.e.

a store).

Works closely with the Licensed Store District Manager when agreeing sales/profitability targets.
- Consults the Licensed Store District Manager on all non-routine decisions e.g.

increase in labour hours; a specific
- Marketing campaign; promotions to retail manager training programmes; reinvestment in the business i.e.

refurbishment.

Experience

- At least two years’ experience in a retail /restaurant environment in a management role involving the management of people.

 


  • Start: 13/02/2020
  • Rate: £21000 to £26000 per annum
  • Location: Ruislip,England
  • Type: Permanent
  • Industry: Retail
  • Recruiter: BPM Tech Limited
  • Contact: Naz Shahid
  • Tel: 01484 717739
  • Email: to view click here
  • Reference: V-35732-1
  • Posted: 2020-02-13 13:33:16 -

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