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Product Genius Specialist

Motor Trade Vacancies in Suffolk: Product Genius Specialist - Car Sales Jobs in Suffolk

KEY PURPOSE OF THE JOB

Overall responsibility for greeting customers and helping them to understand the benefits of ownership through enthusiasm for the brand, along with the ability to inspire and excite customers. 
Responsible for providing first hand support to customers with complex technology questions before and during the customer experience. 
Offering exceptional customer service by using non-pressured customer advice.
 
ACCOUNTABILITIES

Providing customers with specification information on all products and services available through the retailer including aftersales.
Planning and managing the test drive process with the sales executive and offering product insight during the test drive appointment and evaluation of results.
Taking an interest in potential customers’ needs and requirements with a view to passing any relevant information onto the sales executive/transaction manager, keeping the customer experience smooth.
Proactively approaching customers in the showroom to offer help/advice.
Introducing the customer to the sales executive/transaction manager when they express interest in buying.
Involvement in sales events/launch events.

SKILLS & EXPERIENCE REQUIRED FOR THE JOB

Excellent listening and communication skills.
Able to provide a first class customer service.
Passion for automotive technology.
Team oriented personality.

COMPETENCIES REQUIRED FOR THE JOB

Communicates in a logical, friendly and eloquent way, putting people at ease.
Sociability and ability to establish relationships
Brand awareness – embraces the brand, culture and lifestyle
Adapt quickly to new situations, flexible and always keen to learn.
Manages their time effectively.
Organisational ability/ability to organise own work/working systematically
Facilitates interaction between team members, continuously looks for ways to work well with the team
Develops relationships naturally, is empathetic and self-confident.

Please email your CV to michelle @ drivenmotorjobs.com

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.
 
NB: Your details will not be sent to any of our client’s without your permission.
 


  • Start: 17/07/2020
  • Duration: n/a
  • Rate: £22000 per annum Benefits: Plus Bonus and Car
  • Location: Bury St Edmunds,England
  • Type: Permanent
  • Industry: Automotive
  • Recruiter: Driven Motor Jobs
  • Contact: Michelle Hall
  • Tel: 01603 717858
  • Email: to view click here
  • Reference: MH177
  • Posted: 2020-07-17 14:16:24 -

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