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Single Point of Contact (SPOC) & Administrative Support

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking.


Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions.

All services are client and needs led.


We are looking for exceptional candidates to join our growing and successful organisation within our Sexual Violence Services, to include Therapeutic Services.


Job Title: Single Point of Contact (SPOC) & Administrative Support,
Therapeutic Services
Positions Available: 1 Full time position
Contract Length: Ending 31st March 2022
Salary: £19,968
Closing date: Friday 7th August 2020


Please note that interviews will be held on Microsoft Teams


You will be required to provide a high-quality single point of access to victims of sexual violence and sexual abuse and will be working within a multi-agency framework consisting of but not limited to; The SARC, Police, Court and local partnership responses to sexual violence and sexual abuse.The successful candidate would also be responsible for the provision of effective and efficient administrative support to Therapeutic Services which would include undertaking a wide variety of routine and non-routine duties, such as booking in counselling sessions, managing and answering queries in relation to therapeutic services, maintaining effective clerical systems, data inputting, tracking counsellors weekly activity, production of reports and notices, photocopying, recording minutes of meetings, archiving and filing.


If you would like to apply for this role, please click below and you will be emailed details of how to progress your application, including an application form you will need to complete and returned by the Friday 7th August 2020.


Important information for all positions


Black Country Women's Aid is committed to safeguarding and promoting then welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.


All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

It will be necessary for an enhanced disclosure to be made to the Criminal Records Bureau for details of any previous criminal convictions.


Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

- The post holder must be female in accordance with the Sex Discrimination Act 1975 Part 7 (2) (e)


  • Start: ASAP
  • Rate: Up to £19968.00 per annum
  • Location: West Bromwich, England
  • Type: Contract
  • Industry: Other
  • Recruiter: 2MES
  • Tel: 02392 387722
  • Email: to view click here
  • Posted: 2020-07-24 14:55:58 -

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