Customer Services Coordinator

FORTUNA HEALTHCARE was established in 1995 as an independent family-run distributor of medical products and chemist sundry lines to the UK pharmacy market.

It is the wholesale and distribution arm of Fortuna Group (London) Ltd, a healthcare services company based in Enfield, London. 

The company has an exciting new employment opportunity in its Customer Services Department as a CUSTOMER SERVICES CO-ORDINATOR.

This is a key position within the company’s vitally important sales administration function and provides day to day involvement in the various activities of the department.

The successful applicant would be part of a friendly and ambitious team within a dynamic small business environment and would be integral in enhancing the company’s strong reputation in the sector for outstanding customer service.

A competitive salary together with a general staff benefits package is available to the successful applicant.

Please note that full-time applications only (40 hours per week) will be considered for the role. 



HOURS: 8.30am – 5.30pm > MONDAY - FRIDAY

SALARY: ca £20K (Gross) p.a. 

The successful applicant will work under the supervision of the company’s Operations Manager and would consist of the following key features:

Key Responsibilities:

  • Customer Correspondence: Administering incoming phone orders and processing them to the company’s Sage software platform; a requirement to provide general information to customers would also be involved.
  • Sales Representative Support: Providing general support to the team of 17 Area Sales Managers operating in the field.


  • Good communication skills
  • Experience with Sage software beneficial
  • Personable and reliable team player
  • Strong organisational and processing ability
  • Excellent attention to detail

If you feel that you would be a success in this role then please e-mail your CV, together with a covering letter with details of your current and expected package.

DISABILITY CONFIDENT: Please note that Fortuna Healthcare is committed to the employment, retention and development of employees with all forms of disability.

Applicants from all disabled individuals are welcome.

  • Start: ASAP
  • Duration: Permanent
  • Rate: OTE £20K (Gross) p.a. including bonuses, dependent on exper
  • Location: Enfield
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: FOR25
  • Posted: 2020-08-28 17:42:21 -

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