Software Renewals Specialist

Do you have a proven background in Software/IT Sales and want to join an exciting company that is going from strength to strength?

If so, this could be the role for you!

Our client provides project & portfolio management (PPM), automation, mainframe and cybersecurity software, consultancy services and support across Europe Middle East & Africa.

With offices in the UK, Czech Republic, Netherlands and Dubai, their dedicated team provide a breadth of services spanning consultancy, project implementation and support & training.

Everything they do is about enabling their customers to succeed by bringing the very best people, experience, and innovation together.

The company are excited to offer this opportunity to join their team at a pivotal point in the company’s recent growth.

Please note that this is a home based role with ability to travel.

What will you be doing?

Our client is looking for the right candidate to manage all aspects of software renewals, working proactively to manage all requests within a reasonable SLA.

Working to improve retention, drive growth and to identify co-terming, cross selling/upselling opportunities.

Primary Duties would include;

  • Take ownership for an assigned renewals pipeline from first contact to invoice, pro-actively identifying issues that may impact the renewal and engaging all relevant resources to resolve
  • Build and maintain beneficial, positive relationships with customers, the broader account management team, and channel partners
  • Send out renewal quotations to customers and include any upsell and cross sell opportunities identified
  • Make sure that all the renewals for the next quarter are quoted 90/60/30 days in advance
  • Manage the company CRM to a high degree of accuracy to ensure all activity is recorded
  • Achieve sales-based target set by management
  • Weekly reporting on renewals pipeline vs.

    target to Management

Other Duties may include;

  • Identify expansion opportunities to generate additional revenue (upsell/cross-sell), driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximise the opportunity
  • Support evolving sales processes aimed at improving renewal efficiency and upsell/cross-sell to renewal customers
  • Track non-renewal, pending, and lost renewals including reasons for cancelation for analysis
  • Assist in development of effective contact plans for accounts in conjunction with the rest of the Sales Team
  • Assist Business with any other activity required to fulfil role

Essential attributes:

Our client is looking for a candidate with the following skills and experience;

  • Minimum 12 months experience of dealing with Sales environment is a must, ideally in software sales/renewals
  • Proficient user of IT Software, Microsoft Office suite, CRM/Project Management tools.
  • Experience of dealing with enterprise organisations
  • Languages: English is a must, but other Northern European languages would be an advantage.

What you can expect?

The company pride themselves on taking the development of their people seriously and are pleased to offer;

  • Salary of £30,000 to £35,000 p/a depending on experience
  • Incentive Package for new business won
  • 25 days Annual Leave (Not including Bank Holidays)
  • Employer Pension contribution
  • Remote Working with Suitable IT Infrastructure & Equipment provided
  • Professional development allowance


If so, we would love to hear from you!  Please attach an up to date copy of your CV to the link provided and we will be in direct contact.

Good luck!

  • Start: ASAP
  • Duration: Permanent
  • Rate: £30k - 35k per year + incentive package and benefits
  • Location: Cambridge
  • Type: Permanent
  • Industry: IT
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: IT01
  • Posted: 2020-10-01 11:13:50 -

  • View all Jobs from Hiring People

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