Property Management Administrator

Eden May requires an enthusiastic and motivated Property Portfolio Assistant to join their Portfolio Manager working in their established lettings business.

What do we love most about this role?


  • Getting to know our clients and winning their confidence
  • No one day is the same, so we’re never bored
  • Being faced with a challenge and finding a solution
  • Helping people in their hour of need and making a difference
  • Visiting lots of different properties and people’s homes
  • Ticking things off a list after a busy day….

    it’s very satisfying 
  • Using some really, clever technology
  • Learning new things and being able to demonstrate our knowledge & experience
  • Dealing with the public, there’s always something to smile about

What does the job involve?

You will work closely with a small portfolio of Landlords, as their dedicated point of contact, overseeing every aspect of their investment properties from the point of tenancy application to deposit return.  

Most jobs in property are typically transactional, however in this role, you will have the opportunity to foster long term & effective relationships, with your landlords and tenants, taking pride in your work as you have ‘end to end’ accountability for all tasks.  

You will be a positive and friendly individual with a passion for problem solving and a ‘can do’ attitude.

You will need to be well organised, with excellent IT skills and have good attention to detail, in our business it really is the small things that matter. 

The position offers lots of variety, working from our new offices in Taunton as after full training, you will progress to visiting properties, so you will need to be a car owner, with a clean licence and must be smart and well presented.

You don’t have to have experience in property but you must have experience of working with the public and excellent IT skills. 

Key Competencies: 


  • To offer EXCELLENCE CONSISTENTLY 
  • Positive attitude in all situations 
  • Ability to work under own initiative and as part of a team 
  • Logical thinking and good understanding of conflict management 
  • Effective time management to deliver all aspects of job role 
  • Flexible and adaptable approach embracing change and progress 
  • Negotiation skills to achieve the best outcome for the business and client 
  • A determination to secure new business 

Key Responsibilities:  


  • Answer all incoming communications (internal external) 
  • Progress applications through to tenancy 
  • Foster great relationships between tenant – agent - landlord
  • Progress maintenance enquiries keeping all parties up to date 
  • Progress arrears and minimise impact of arrears 
  • Progress legal compliance issues, such as CP12 gas safety inspections 
  • Progress tenancy renewals 
  • Manage end of tenancy requirements 
  • Negotiate tenant deposit resolution 
  • Negotiate contract renewal with Landlord clients 
  • Resolve complaints 
  • Adhere to company procedures (training manual) 
  • Escalate queries outside of own authority level 
  • Maintain compliance with industry and internal regulations 
  • Attention to all H&S issues, including hazard and accident reporting 
  • Ensure focus on own development 
  • Review and report on improvements within the business 

Salary: £18,000- 21,000 per annum, Bonus & on target earnings available up to £6000 per annum 

Hours: Monday to Friday 8.30am to 5:00pm.

You will need a full, clean UK driving licence and your own vehicle.

The right attitude and character are more important than prior experience in the property industry as continual ongoing training will be provided

About the Company

Eden May is an award winning, successful family business based in Taunton who sell, source, rent and manage property in Taunton and the surrounding areas.

As a team we are driven, dynamic with a commitment to building great relationships and being part of our community.

We are deeply rooted in our local community and one of our business goals is to support and enhance the communities in which we and our clients work, live and play.

So, we like to demonstrate this with fund raising activities, local events and campaigns.

How to Apply

Please apply here and the Hiring company will be in direct contact with you.



  • Start: ASAP
  • Duration: Permanent
  • Rate: £18k - 25k per year + OTE
  • Location: Taunton
  • Type: Permanent
  • Industry: Property
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: EDE04
  • Posted: 2020-12-16 17:41:56 -

  • View all Jobs from Hiring People


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