Cloud Support Engineer - AWS

Cloud Support Engineer – AWS - Flexible remote working for our client James and James

This is a brand new role dedicated to supporting their cloud-based tech platform, and a juicy challenge for a Cloud Support Specialist that loves all things Agile.  

Working with  DevOps and Client Support teams to resolve and prevent technical and application system issues; as the first team member dedicated to Application Support, you will make a huge impact on roadmap productivity and client experience. 

Why join us?


  • Salary of £37,000 - £43,000
  • Flexible/remote working 
  • Develop your skills (and ours) as part of a talented and good humoured tech team   
  • Personalised career development plan with funded training  
  • Brand new offices for 2021 (you can see a virtual tour on our careers page, it is all very Google)
  • Free on-site parking, excellent bus links, bike shelters and showers on site 
  • Fancy Coffee and all sorts of flavoured teas 
  • HealthShield, enhanced pension and company sick pay  
  • Monthly team lunches & social events (when we can!)

About the tech team:

The tech team is focused on a wide range of technical projects; from providing support for our eCommerce fulfilment services, through to building neat new features that make our clients love what they do. 

With a core focus on API management and cloud systems,  high standards mean that they are looking to challenge the industry and create better solutions beyond the status quo.

About you:


  • Experience working in a cloud based application support role
  • Great interpersonal skills 
  • Experience working with AWS and general cloud knowledge, e.g.

    S3 , EC2 &  VPC
  • Knowledge of server infrastructure, virtualisation
  • Linux /Unix command line capability and scripting knowledge
  • Experience  interrogating log files and monitoring systems and SLA’s 
  • Proven experience managing  API driven software 
  • Exposure to Agile and DevOps concepts

Technology / Tools we work with:


  • PHP 5, PHP 7
  • MySQL (MariaDB)
  • AWS
  • JavaScript
  • React

James and James is an award-winning order fulfilment specialist to hundreds of online retailers.

We’re far from stuffy, corporate, or ‘grey’ - we’re more family-feel, ‘quirky’ and as vibrant as our infamous splash of lime green

How to Apply

If interested, please click on the link provided and you will be redirected to the company’s website to complete your application.



  • Start: ASAP
  • Duration: Permanent
  • Rate: £37k - 43k per year + Benefits (DOE)
  • Location: Northampton
  • Type: Permanent
  • Industry: IT
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: J&J01
  • Posted: 2021-01-27 15:52:05 -

  • View all Jobs from Hiring People


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