Triage Coordinator

Coventry University Students’ Union (CUSU) are looking to recruit a passionate and motivated individual to facilitate a triage service, in order to provide initial advice, support, information and guidance to all students of Coventry University. 

You will ensure that students initial needs and risks are assessed and understood, where appropriate carry out short term risk management, safety planning and provide information about what support services are available.  The role is based within our Business Support Unit, working closely with the Student Union’s Advisory team, in order to refer complex cases or cases of escalation, or where external support services as appropriate.

You will be expected to demonstrate a professional, sensitive manner, and will have experience of working or volunteering in advice and guidance which includes housing, finance (debt management, student finance, welfare benefits or immigration).

You will have a proven ability to work to a high degree of precision whether it is maintaining excellent communication systems, recording data onto internal systems or an ability to analyse interpret and report factual data and information.

The successful applicant must have excellent communication and interpersonal skills plus good I.T.

skills and be willing to undertake further training as required by the role.

This post is permanent, working full-time 37.5 hours per week.

You will be primarily based at our offices in Coventry.  All staff are working temporarily on a remote basis at present.  A flexible approach to working hours is essential.

Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.

Applications close date:  Sunday 21st February 2021.    

Please note CVs will not be accepted. 

To view the job description and person specification, please apply here and you will be redirected to the company's website.

CUSU is an equal opportunities employer and is actively committed to promoting equality and diversity, and expects all staff, students and volunteers to share this commitment.



  • Start: ASAP
  • Duration: Permanent
  • Rate: £23,075 per year
  • Location: Coventry
  • Type: Permanent
  • Industry: Education
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: 252021
  • Posted: 2021-02-05 10:45:58 -

  • View all Jobs from Hiring People


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