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Trainee Customer Care Advisor

Our client is a successful business based in Evesham.

Due to continued growth, they are looking to expand their customer care team by recruiting for a Trainee Customer Care Advisor

Being a Trainee Customer Care Advisor with them gives you a fantastic opportunity to showcase your ability to build relationships with customers.

You will need to be friendly and enthusiastic, demonstrating strong customer service and communication skills.

You will be great working as part of a team with a high standard of grammar.

About You:


  • A natural people person
  • Enjoy being part of a busy team 
  • Proven customer service skills
  • Excellent spoken and written English
  • Great communication skills
  • Competent IT skills

Key Roles & Responsibilities:


  • To provide an excellent customer care service to new and existing customers
  • To be the first point of contact for the customer, company enquiries and suppliers
  • Dealing with inbound and outbound calls
  • To answer customer emails in a professional and timely manner
  • Complete customer booking details. 
  • Ability to work calmly under pressure
  • Update company systems, spread sheets, diaries, data entry and filing
  • Using excellent empathy skills to help customers as much as you can
  • To act as the first point of contact for service issues, repair requests and booking of surveys

In return they offer the opportunity to develop your career with a successful and expanding family run business. 

They have ambitious growth plans, so prospects for career progression are excellent and your contribution will be fully acknowledged and rewarded.

How to Apply

If you have the passion to provide the very best in customer service then they would love to hear from you. Please apply by clicking on the link provided. On receipt of your application you will be sent an email with further instructions. 

If you do not see the email in your inbox please be sure to check junk/spam.



  • Start: ASAP
  • Duration: Permanent
  • Rate: Competitive
  • Location: Evesham
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: GMR03
  • Posted: 2021-02-19 11:05:09 -

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