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Welfare Advisor

Welfare Advisor

We have an exciting opportunity for a highly motivated and committed individual who has a genuine interest in working with and supporting students at Coventry University.

The successful post-holder will join our Students’ Union Advice Centre comprising of skilled and experienced advisors who are committed to contributing to improved outcomes for our students.

The post-holder will provide students with independent advice and guidance on a range of issues and academic matters, together with undertaking associated casework to analyse complex problems and recommend solutions.  There will also be opportunities to support the development of the service and our campaigns and strategic activities.

The ideal candidate should hold significant experience of providing advice on range of issues, including at least two of the following areas: academic advice, housing, debt, immigration, welfare benefits, student funding and financial capability.

You should also hold a minimum of Level 3 qualifications (e.g.

A Levels), however a degree or a relevant advice qualification and/or equivalent work experience is highly desirable.

You will need also have the ability to communicate using digital technology e.g.

video calls, web chat and emails.

This post is permanent working full-time 37.5 hours per week.

A flexible approach to working hours is required.  All staff are working remotely at present however when restrictions lift there will be an expectation to work on-site as required.

We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

Candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.

Applications Close: Wednesday, 7th April 2021.

 Please note CVs will not be accepted.         

To view the job description and person specification, please apply here and you will be redirected to the company's website to complete the application.

CUSU is an equal opportunities employer and is actively committed to promoting equality and diversity, and expects all staff, students and volunteers to share this commitment.



  • Start: ASAP
  • Duration: Permanent
  • Rate: £26,723 per year
  • Location: Coventry
  • Type: Permanent
  • Industry: Charities
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: 322021
  • Posted: 2021-03-25 16:22:42 -

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