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Senior Account Executive

Senior Account Executive (PR & Social) 

Reporting To: Head of PR & Communications 

About the Role

To support the Directors in driving growth of Digital Glue to over £1m Gross Profit by 2023, by consistently delivering outstanding levels of service to clients, and committing to learning and getting better through weekly learning objectives to progress in your role at Digital Glue.  

Key Responsibilities:

  • To deliver outstanding levels of customer service to clients, ensuring that the KPIs you are responsible for are met or exceeded, all agreed deadlines are achieved, you contribute at least one new idea which will help your clients achieve their objectives per quarter and the clients you work on to give customer service ratings of 4.5 or above 
  • To deliver at least 3x your cost to the business in profitable client delivery each month 
  • To commit to learning and getting better through the achievement of weekly learning objectives, to be defined with your line manager  
  • To complete all work to a ‘client ready’ standard before submitting for internal review (i.e.

    proofread thoroughly to avoid any spelling and grammar errors) 

About You:

To work at Digital Glue, you’ll need to: 

  • Be open and honest 
  • Hold yourself and everyone around you to high standards 
  • Have the ambition to always learn and get better
  • Be creative 
  • Have a positive, can-do attitude 
  • Have the ability to challenge (yourself and others) 
  • Have active listening skills 
  • Be able to easily communicate and collaborate with others          
  • Get on well with all types of people 
  • Be self-aware and able to reflect on your own performance 
  • Be coachable and willing to accept and learn from feedback 
  • Commit to delivering on promises 
  • Respect everyone around you, no matter their level of seniority 
  • Be willing to share ideas and actively contribute to initiatives in the business 

To be a Senior Account Executive at Digital Glue, you’ll need to: 

  • Be curious and always keen to learn more about new things 
  • Have experience in building creative PR and social media campaigns that drive results 
  • Be a talented content creator, able to adapt content for different audiences, purposes and mediums 
  • Be confident in your own abilities and ideas 
  • Be proactive and use your initiative to get things done without being told 
  • Be tenacious and persistent, and not give up at the first hurdle 
  • Have an analytical eye and be able to draw insightful conclusions from data to measure the success of PR and social media campaigns 
  • Have great attention to detail and not let details slip through the cracks 
  • Stay up-to-date with current and future trends 
  • Be an excellent communicator, speaking and writing clearly and articulately  
  • Be able to stay calm under pressure 
  • Be able to identify and come up with solutions to problems 
  • Be adaptable and flexible, and welcome change 
  • Be able to understand and absorb new information quickly 
  • Have excellent organisation and planning skills 
  • Be a pro at managing your time efficiently 

How to Apply

If this role is of interest and you would like to learn more, please attach your CV to the link provided and the Hiring Company will be in direct contact. 

  • Start: ASAP
  • Duration: Permanent
  • Rate: £22k - 25k per year
  • Location: Birmingham
  • Type: Permanent
  • Industry: PR
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: DIG01
  • Posted: 2021-04-06 13:12:03 -

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