Product Genius

Motor Trade Vacancies in Suffolk: Product Genius - Digital Car Sales - Car Sales Jobs in Suffolk

Full Time 

KEY PURPOSE OF THE PRODUCT GENIUS JOB

Overall responsibility for greeting customers online and helping them to understand the benefits of ownership with the ability to inspire and excite customers. 
Responsible for providing first hand support to customers with complex technology questions before and during the customer experience. 
Offering exceptional online and telephone customer service by using non-pressured customer advice.
 
Providing customers with specification information on all products and services
Taking an interest in potential customers’ needs and requirements with a view to passing any relevant information onto the transaction manager, keeping the customer experience smooth.
Proactively approaching customers online to offer help and advice.
Introducing the customer to the transaction manager when they express interest in buying.

SKILLS & EXPERIENCE REQUIRED FOR THE PRODUCT GENIUS JOB

Excellent listening and communication skills.
Able to provide a first class customer service.
Passion for automotive technology.
Team oriented personality.

COMPETENCIES REQUIRED FOR THE JOB

Communicates in a logical, friendly and eloquent way, putting people at ease.
Sociability and ability to establish relationships
Brand awareness – embraces the brand, culture and lifestyle
Adapt quickly to new situations, flexible and always keen to learn.
Manages their time effectively.
Organisational ability/ability to organise own work/working systematically
Facilitates interaction between team members, continuously looks for ways to work well with the team
Develops relationships naturally, is empathetic and self-confident.

Please email your CV to michelle @ drivenmotorjobs.com

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.
 
NB: Your details will not be sent to any of our client’s without your permission.


  • Start: 21/04/2021
  • Duration: n/a
  • Rate: £20000 to £22000 per annum Benefits: Plus Bonus
  • Location: Bury St Edmunds,England
  • Type: Permanent
  • Industry: Automotive
  • Recruiter: Driven Motor Jobs
  • Contact: Michelle Hall
  • Tel: 01603 717858
  • Email: to view click here
  • Reference: BSE214
  • Posted: 2021-04-21 11:10:40 -

  • View all Jobs from Driven Motor Jobs


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