Customer Service Advisor

Are you an excellent communicator, with previous customer service experience within an office environment?

Corprotex are building a new team and if you’re the Customer Services Advisor they’re looking for…..You’ll be….

Friendly, charming, enthusiastic and conscientious ….

You’d have high standards and would be described as being a team player, willing to go the extra mile, reliable and dependable.

You must have excellent initiative and drive to fulfil their client expectations and be able to use your own initiative to overcome obstacles whilst keeping the client informed throughout the process.

You would be responsible for delivering excellent customer service for clients, suppliers, visitors and colleagues, communicating clearly verbally and in writing and dealing with queries to resolution and exceeding customer expectations.

Processing orders on their in house IT system and to maintain stock levels, product information, pricing, customer & Supplier information.

You will need to be well presented, be able to demonstrate a commitment to the company core values (Honesty & Integrity, Customer Focused & GO the extra Mile for their customers, Be a team player and be remarkable)

You will also need to take pride in your approach to work, be self-motivated, be flexible in your approach to the role and hours of work and be keen to learn and develop your knowledge and skills.  You’ll apply the skills you already have in data entry, windows based programs, and have worked previously in a similar role.

In a nutshell they want someone who will revel in bringing their own ideas, be brave enough to get involved in the day to day running of the business and be a part of their future success. You will be an individual who will find real satisfaction from developing their role as the business grows.

About the Role

  • Data Input / order entry / order processing / sales administration
  • Checking data has been inputted correctly
  • Answering customer queries over the telephone
  • E-mailing
  • Running production paperwork
  • Other general administration duties

Essential Skills & Experience:

  • Previous data input / order entry / sales administration / order processing experience within manufacturing would be preferable but is not essential
  • Excellent communication and customer service skills
  • Ability to work well within a team and individually
  • Punctual
  • Bubbly and friendly person
  • Flexible approach and able to adapt

Working hours, Salary & Benefits:

  • Hours Monday to Friday 9am to 5:30pm
  • Salary £17,000 to £20,000
  • 21 days annual leave plus bank holidays
  • Free on site parking
  • Full training and support will be given

About the Company

They are one of the UK’s leading suppliers of corporate clothing & workwear.

They have gained an enviable reputation for supplying only the highest-quality corporate garments, promotional wear and uniforms to businesses of every size and type in the UK, Ireland and mainland Europe.

How to Apply

If this sounds like a role you will LOVE, please send your CV today!

They aim to respond to all successful applications within 3 working days.

If you haven't been contacted within 3 working days your application has been unsuccessful and your details will not be held.  They apologise that they are unable to contact everyone in person and thank you for your interest.

  • Start: ASAP
  • Duration: Permanent
  • Rate: £17k - 20k per year
  • Location: Manchester
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: COR01
  • Posted: 2021-06-29 14:20:09 -

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