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Customer Care Administrative Assistant

Customer Care Administrative Assistant

Our client has a great opportunity for an individual to begin their career in the customer care sector of residential house building and join their busy care team.

As customer care admin assistant, you will be first point of contact for their customers following the purchase of their new home.

Respond to queries in a timely manner, coordinating contractors and service providers in respect of remedial works.

Progress works to a satisfactory conclusion, whilst delivering the high level of service expected maximising customer satisfaction and inviting 100% positive customer feedback.

Full training will be given in line with their company training framework. Whilst this role is at entry level, consideration will also be given to candidates with previous experience.

What you will need:


  • To work to their Core Values of Teamwork, Integrity and Communication
  • A people person with good interpersonal skills
  • To be organised with the ability to prioritise workloads 
  • Good IT skills and knowledgeable in Microsoft applications
  • Good written and verbal communication skills
  • Strong attention to detail
  • Flexibility and willingness to learn
  • An aptitude to pick things up quickly
  • Own transport is essential

What our client offers:


  • Working Monday to Friday 8.00am to 5.00pm
  • 24 days holidays rising to 27 days, plus bank holidays
  • Buy/sell holiday scheme
  • Company pension
  • Discretionary bonus
  • Eyecare scheme
  • Supplier discount scheme
  • Free parking

About our Client

With over 40 years of house building experience, our client is one of the largest privately owned new home builders in the New Forest and surrounding areas of Hampshire, Dorset and Wiltshire.

They are renowned for their pursuit of excellence, producing quality new homes, with an outstanding portfolio of award winning developments to justify their claim of building property to the highest possible standards.

How to Apply

If this role is of interest and you would like to learn more please attach your CV with a covering letter to the link provided and our client will be in direct contact.

Closing Date: 20 August 2021

Our client reserves the right to close this advertisement early if they receive a high volume of suitable applications or when the position is filled.



  • Start: ASAP
  • Duration: Permanent
  • Rate: Competitive
  • Location: New Milton
  • Type: Permanent
  • Industry: Customer_services
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: PFH10
  • Posted: 2021-08-06 17:06:47 -

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