Commercial Analyst

Our client, Zest4 has an exciting opportunity for a Commercial Analyst to join their team.

Part of the Commercial and Billing team, you will report to the Commercial and Billing Manager providing reporting and analysis support.

You will be required to utilise your experience in analysis, interpretation and insight of data and will liaise closely with internal teams such as Sales, Operations and Finance.

Offering commercial insight, high levels of numeracy and the ability to handle large volumes of data are key requirements of the role.

The successful candidate will benefit from an excellent training and personal development plan, with full support from the Zest4 management team.

Knowledge / Skills / Experience:

Graduate level candidate with 2+ years in commercial analysis and management information reporting role.

You should demonstrate:

  • Advanced Microsoft Office skills.

    In particular MS Excel
  • Commercial and business acumen
  • Should demonstrate good levels of numeracy and an analytical mind
  • Experience within the telecommunications industry an advantage but not essential
  • Excellent communication both written and verbal
  • A proficient working knowledge of SQL using Oracle Sequel Developer is desirable
  • Experience in using Power BI is an advantage but not essential

Key Roles & Responsibilities:

  • Support on the validation and quantification of sales opportunities on a monthly basis, and to work on improvements to this process
  • Analysing wholesale commercial rates and creating retail tariffs to optimise return
  • Developing and enhancing current reporting pack, making using available tools
  • Managing the commercial CRM Queue and commercial inbox, resolving queries in a timely manner.

    Support on the other commercial & billing team CRM queues and inboxes
  • To support the self-certification process ensuring they are cost effective and comply with network requirements, while providing a high level of accuracy
  • Maintaining and developing deal calculators for internal and channel partner use to identify profit margins in deals across multiple solutions
  • Support the other members of the commercial & billing team to deliver its outputs on time and to a high degree of accuracy including but not limited to tariff builds, invoice reconciliation, alerting and bill run processes
  • Support the creation and development of MI reports both for internal use and their channel partner community
  • Providing deep dive analysis into their data sources (Currently using Oracle Sequel Developer)
  • Working with all departments on a variety of business projects and inputting in areas of customer insight analysis and other statistical analysis methodologies

Location & Working Hours

The Individual will be based at their Wilmslow, Cheshire office and will be required to work normal office hours 09.00am - 17.30pm, Monday - Friday.

Some out of hours work may be required occasionally.


Founded in 2013 by a team of experienced telecommunications professionals, Zest4 have rapidly grown to become one of the UK’s leading providers of Unified Communications solutions.

They offer flexible, bespoke communications solutions through their strategic partnerships with industry-leading communications providers such as O2 (Zest4 are an O2 Joined-Up Communications Wholesale Partner), Vodafone, Gamma, Telefonica M2M, Arkessa, and 8x8.

Based in Cheshire, the company operates through traditional mobile dealers and channel partners, building on their vast experience of the mobile billing arena.

The team have expanded the product set which they offer whilst maintaining the same ethos of service being at the core of the business.

How to Apply

If this role is of interest and you would like to learn more, please attach your CV to the link provided and the Hiring Company will be in direct contact.

  • Start: ASAP
  • Duration: Permanent
  • Rate: £26k - 30k per year
  • Location: Wilmslow
  • Type: Permanent
  • Industry: Telecoms
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: ZES01
  • Posted: 2021-09-23 15:46:01 -

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