Helpdesk Administrator

Helpdesk Administrator - FM Provider - Crumpsall vale, Manchester - Up to £15 per hour 

Are you an experienced FM administrator looking for a new challenge? 

Are you looking to broaden your experience within the FM sector? 

If so this may be the role for you!

CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company on a permanent basis.

This role is based in Manchester, with the client looking for someone with a relevant admin/facilities background.

You will be joining a vibrant team in a fast paced environment that rewards your hard work.

Below are all the details on this excellent new opportunity!

Hours of Work / Details:

• 08:00am to 16:00pm 
• Monday to Friday (Office based)
• £15.00 per hour
• 1 month contract
• Starting 1st April 2024  

• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs.
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Assign tasks via CAFM system (Concept)
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled

• Helpdesk Experience
• Experience in FM
• General Administration
• CAFM knowledge
• Able to commit to a Perm role
• Have the right to work in the UK 
• IT Proficient