Cleaning Manager

Cleaning Manager - FM Service Provider - Historical Site - Central London - £39k per annum

Exciting opportunity for an experienced Cleaning Manager to work for an established Facilities company on a unique site based in Central London.

The successful candidate will have a proven track record working in Cleaning Management and can start immediately.

Hours / Details

• Monday to Friday
• 08:00am to 17:00pm
• Contract type - Permanent 
• Site based

• Responsible for cleaning services directly contracted to the tenant offices and retail units which are predominantly delivered outside normal office hours
• Responsible for all services provided to public and non-public washrooms, such as feminine hygiene services, air fresheners, hand cleansing, waste removal and consumables
• Responsible for the provision of window cleaning services, its safe delivery and client liaison regarding access and frequency
• Management of waste disposal contractors, accountability of controlled waste, bulk waste  
• Responsible for the management and delivery of all pest control services across the site and the interpretation of monthly reports  
• Responsible for the expenditure and control of assigned budgets for all soft services and payroll ensuring that all operations are delivering value for money and within expenditure parameters
• Continually monitor the agreed budgets for all soft services ensuring compliance within budget whilst considering any budget variations in preparation for annual budget review 
• Conduct regular team meetings with all staff informing the team of their overall performance  
• Address health and safety issues, undertake Toolbox Talks, induction of new staff and sharing general information regarding the wider business  
• Responsible for the statutory compliance of all soft service operations ensuring that operations are delivered safely and in accordance with the site policies
• Responsible in ensuring that all teams are fully resourced in the most efficient manner liaising with corporate HR regarding recruitment, leavers, absence management, discipline and performance management  
• Ensure that the entire facilities services operation achieves a high standard of services at all times, reporting all building faults to the Help Desk for action  
• Meet regularly with the Account Manager (AM) to demonstrate that all operations are delivering the required standards
• Liaise on a regular basis with stakeholders and tenants to gauge perception of service delivery and deal with any issues as they arise  
• Capable of managing a team of 40 to 50 cleaners/supervisors

• Waste management and front of house services
• Directly responsibility for the management and delivery of cleaning operations in a diverse
  and challenging environment
• Managed auditing processes for a range of services and performed to service KPI’s
• Excellent communication (both written and verbal) and presentation skills
• Competent in the use of IT including all MS Office packages
• Demonstrate a proven track record in delivering excellence in the facilities services environment
• IOSH qualified
• Financial management of an equivalent value in budget for staff, contractors and commodities
• Relevant personnel management skills and experience
• Direct responsibility for operational H&S compliance