Helpdesk Admin

Helpdesk Administrator - City of London - £30k per annum 

CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management.

One of our key clients is looking for a hardworking, ambitious individual to work in a team.

Hours of Work / Details:

• Monday to Friday 
• 8:00am to 17:00pm 
• Hybrid role 

• Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
• Check and maintain FM Helpdesk Inbox
• Schedule reactive and help desk call outs.
• Open and close jobs 
• To review jobs received during the working day and allocate accordingly to Engineers.
• Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
• Support the Office & Contract Managers in the administration & delivery of departmental objectives
• Attending to queries should they arise
• General administration support
• Chasing and liaison daily 
• Raising Corrective maintenance tasks following on from PPM completed tasks
• Organisation of day-to-day work to ensure that all key tasks are fulfilled

• Help Desk Experience
• Experience in FM 
• General Administration 
• CAFM knowledge