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German speaking Technical Support Agent in Belfast

Company: Our client is one of Europe’s best known full-service providers of strategic customer management solutions.

They now have available a position for a German...
Company: Our client is one of Europe’s best known full-service providers of strategic customer management solutions.

They now have available a position for a German Technical Support Representative in their Belfast headquarters.

Role: In our client’s technical support team in Belfast, there is a new position available for German speaking technical support agent.

The German Technical Support Representative will work on specific customer projects delivering world class solutions and will be responsible for the following,
• Providing technical support on the phone to external customers who speak German and English.

The questions vary considerably among end users, who use various lines of business, commercial and proprietary applications
• Troubleshooting, diagnosing and correcting technical faults, using your technical and diplomatic skills,
• Maintaining in-depth abstract knowledge of the products, including, operating system levels, software application packages, hardware and equipment

Skills: The candidate that we are looking for must speak fluent German and have advanced English.

The candidate should have previous experience in a telephone technical support position in preferably an IT environment, giving support to end-users, and experience in dealing with a novice or low-skilled customer base.

The candidate should be personable, have excellent communicational skills to be considered for this role.

Gains: If you are looking for a role where you can take advantage of excellent paid training, attractive salary along with benefits, work on exciting projects and be part of a large European technical team, this is the role for you.

If you are interested, send a copy of your CV and contact details to find out more.

BeesWax Europe
Ireland: +353 1 685 4448
UK: +44 20 7136 3000
Germany: +49 30 567 96508

  • Start: asap
  • Duration: n/a
  • Rate: £15000 per annum Benefits: relocation help
  • Location: Belfast
  • Type: Permanent
  • Industry: IT
  • Recruiter: BeesWax Europe
  • Reference: DX3511.de.
  • http://www.beeswaxeurope.com
  • Posted: 2012-02-09 14:17:33 -

 

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