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The RoleCivil Enforcement Officer - Hertford - Part-Time (25.5 hours) - £16933.02 per annum Are you looking for flexible hours?Do you want to help your local community? Are you looking a role where you can be active and connect with people? Civil Enforcement Officers patrol public streets and local council car parks to ensure that car parking regulations are being followed.
You would issue Penalty Charge Notices, report defective signs and road markings, identify and report abandoned vehicles, and advise motorists where required. You will have excellent customer care skills and is able to converse in a friendly and effective manner.You will patrol public streets and council car parks to issue Penalty Charge Notices.You will guide the public on rules and advise about parking provisions.You will report any defects to street furniture, such as signs and road markings. As a Civil Enforcement Officer, you will be an integral part of the local community, by ensuring public safety and keeping the area uncongested and accessible. What is on offer to you?
£16,933.02 annual salary (£12.77 hourly rate)25.5 hours per week (working any 3 days from 7)Training and DevelopmentPension SchemeEmployee DiscountSo, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then APPLY NOW!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the company.
We offer an inspiring work atmosphere where successes are shared through an ‘employee of the month scheme’ and regular social gatherings. ....Read more...
Type: Permanent Location: Hertford,England
Start: 02/06/2025
Salary / Rate: £16933.02 per annum
Posted: 2025-06-02 16:34:24
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Customer Success Relationship Manager Salary: £25,000 + bonusLocation: Hybrid - Wilmslow, Full Time
We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses.
We are part of the Citation Group, which has over 60,000 clients who love us, need us and want to buy more from us.
Having acquired 13 businesses over the last 4 years, which offer products and services that our clients need and want; we're only interested in future growth; we're not finished yet.
As a result, we are looking to expand our Customer Success team and we are looking for the absolute best to join us.
We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services.
We are truly passionate to assist clients where we can with a one team ethos to also support each member of the team and our colleagues around the business.
As a Customer Success Relationship Manager, we are pivotal to supporting the business in achieving their goals through the retention of clients, identifying uplift opportunities, and ensuring the customer engagement levels with the service are maximised with all our client interactions.
There is varied experience throughout the team, but if you are successful, you have the full team's support to understand the role and be the best you can be.
What will I be responsible for?, Ensuring that your customers are welcomed to Citation and have an exceptional onboarding experience that sets them up ready to use their new services., Enable your customers to get full use of their products and services, understanding their requirements and maximising opportunities., Ensuring the timely and successful delivery of our solutions according to the customers' needs and objectives., Identifying issues that are on the horizon and working collaboratively with your customer and our colleagues in other areas to prevent them from coming to fruition., Operating as the main point of contact for any matters specific to your clients, this may include queries, info on other products, administration of accounts and expressions of dissatisfaction or complaints., Identifying and growing opportunities within your customer base and collaborating with internal teams to ensure growth and retention attainment., Building and maintaining strong, long-lasting client relationships, working closely with other areas of the business to resolve issues for your customers., Developing a trusted advisor relationship with key stakeholders and executive sponsors., Contacting customers at relevant touchpoints to complete care calls., Assisting with high-severity requests or issue escalations as needed.
Who are we looking for?, The successful candidate will have a Customer Success, Account Management and/or Customer Service experience, and be able to demonstrate the ability to communicate, present and influence effectively at all levels of the organisation., You will love to find solutions, have a positive mindset and a natural ability to turn a situation around.
You will be curious by nature and determined to find the best way forward for your customers.
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Salary / Rate: Up to £25000.00 per annum + + Bonus
Posted: 2025-06-02 12:15:21
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The RoleCivil Enforcement Officer - Swale, Kent - Full-Time 40 hours - £25,396.80 per annumDo you enjoy working outside?Would you like to have a positive impact on your local area?Are you 18 or older?Do you have a FULL and valid UK driving licence?An exciting prospect has arisen for a Civil Enforcement Officer in Kent.
Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks.
They are an important part of keeping our roads moving and ensuring public safety. This opening would suit someone who;Enjoys working outside, think of all that fresh air and exercise!Wants to join a reliable business and team, you will play a key role in your local area.Has excellent Customer Service skills and enjoy working with the public.Likes to be part of a large diverse team but can work by yourself without too much direction.Is resilient, reliable, and conscientious. Does this sound like you? If so, what will you bring?
You will have excellent customer care skills and is able to converse in a friendly and effective manner.You will patrol public streets and council car parks to issue Penalty Charge Notices.You will guide the public on rules and advise about parking provisions.And you will report any defects to street furniture, such as signs and road markings. You will be using hand-held computers, two-way radios and body cameras in this roleAPCOA offers full training and development for our successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!At APCOA, we are always trying to think of new ways to reward our hardworking staff! Some of the benefits on offer to you are:£25,396.80 per annum40 hours per week 5 days from 7 Mon-Sun 07.30 -22.0020 days annual leave plus 8 Bank Holidays We also provide, uniform, employee awards, a discount scheme and a pension scheme. So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now” and one of our team will be in touch very soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Sittingbourne,England
Start: 30/05/2025
Salary / Rate: £25,396.80 per annum
Posted: 2025-05-30 17:46:04
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Environmental Enforcement Officer - Bromley - Full-Time; 42.5 hours per week - £30,940 per annum FULL UK DRIVING LICENCE REQUIREDDo you enjoy working outdoors?Do you care about the environment, neighbourhood and helping the public?Do you have a Full Clean UK driving licence? Do you have excellent customer service skills and enjoy being on the go?Could you be our next Environment Enforcement Officer?Environmental Enforcement Officers enforce local laws to protect the area from litter, dog fouling, various other breaches and local bye-law violations.
You will be issuing tickets and notices to those who breach these.So, what can you expect as an EEO? As an overview, the role is to help members of the public by patrolling the streets and upholding environmental conducts. If you like the idea of that, please read on to get a better insight into the role.What will you do?
Monitor and enforce laws within Bromley, make enquiries and pursue action where appropriate.Examine reports of littering, fly tipping and dog fouling and other similar offences.Be able to issue Fixed Penalty Notices for offences where appropriate.Prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed.Record witness statements and conduct interviews under caution when required.Validate and verify personal details of offenders.And finally, build good working relations with key investors and other agencies including the Police.What will you bring?
Experience of enforcement work (including security work) preferredKnowledge of green services such as cleansing, and waste collection is desired.Be able adapt and engage with different audiences and work as part of a team.Be able to deal with complaints and resolve complex issues.Enthusiasm and a positive ‘can do’ attitude to work.A full clean driving licence. So, could this role be for you? Environmental Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You will be making a real difference to the local area! Many of our current managers started out as Enforcement Officers, so this could be a great place to start your career! At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer: £14.00 per hour42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays - 8.5 hour shifts28 days annual leave includes 8 Bank Holidays Training and PromotionEmployee Discount SchemePension Scheme If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bromley,England
Start: 22/05/2025
Salary / Rate: £30,940 per annum
Posted: 2025-05-22 14:04:04
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About YouDo you take pride in creating a positive and supportive experience for customers?Do you enjoy having the flexibility to work independently, while also being part of a friendly and collaborative team?Are you looking for a role where your contribution truly makes a difference?If so, read on......You’ll bring a calm and patient approach, even when things get busy, and you’ll maintain a positive attitude throughout.Juggling multiple tasks won’t faze you — you’ll feel confident prioritising your workload and staying on top of things.You’ll be comfortable working independently and enjoy being part of a team, and you’ll feel confident reaching out to colleagues across the organisation for support and collaboration.Being organised and dependable will come naturally to you, and you’ll be flexible when plans change or unexpected tasks arise. About The RoleAs a Customer Service Advisor, you’ll play a key role in supporting a wide range of customer enquiries.
You’ll take ownership of each interaction, aiming to resolve queries efficiently and with care.
Where more complex or technical issues arise, you’ll know when to escalate these to the appropriate specialist teams — always keeping the customer’s experience in mind.You’ll make good use of our technical systems to interpret and understand important data and information, helping you provide accurate, clear, and helpful responses to our customers.Your role will also involve offering guidance and support on our services, products, and the broader work we carry out as an organisation.
You’ll build positive, trusting relationships with our customers, taking the time to understand their needs and ensuring they feel supported every step of the way.At the heart of everything you do will be a strong commitment to delivering excellent customer service, with empathy, professionalism, and a proactive approach.We don’t expect candidates to meet every single desired qualification.
If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 1st June 2025Sifting date: 2nd June 2025Interviews: w/c 2nd June and w/c 9th June 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits:
A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours.
Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with.
We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds.
Our work is helping to develop a new sustainable source of renewable energy for the UK.
By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values.
We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000 ....Read more...
Type: Permanent Location: Mansfield,England
Start: 16/05/2025
Salary / Rate: £24,242 - £25,290
Posted: 2025-05-16 10:54:04
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Processing Centre Administrator – Dingwall - Full-Time; 40 hours per week - £25,396.80 per annum. Do you have a keen eye for detail? Do you have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure? Are you able to work weekends? If you answered yes, then this may be the opening for you! Here are some of the Responsibilities you will have in the role, but no limited to;
Reviewing CCTV images of cars parked in violation of local site rules.Undertake check-ups of vehicle ownership through the DVLA. Scan of inbound post from members of the public.Utilise software programs such as Parkway and FGL. What will you bring?:
Excellent documentation skills. The skill to work in a clerical setting. Have a keen eye for detail. Excellent written and verbal communication skills.The talent to learn new subjects and absorb new info.Be eager to acquire new knowledge of computer systems.The skill to multitask and adapt to change with minimum direction.
*Full accredited training will be provided to all successful applicants
* Are you looking to build a career? There is prospect for progression within the role as it is projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for applicants that are seeking to develop their skills alongside this predicted growth. What can we offer you? £25,396.80 per annum 40 hours per week, working pattern is Mon to Fri but one Saturday every month. 5.6 weeks annual leave per annum rising to 6.6 weeks with long servicePension schemeEmployee of the month award schemeEmployee discount Award winning Training and Development
Does this sound like the role for you? Please apply now! We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 15/05/2025
Salary / Rate: £25,396.80 per annum
Posted: 2025-05-15 09:30:18
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Civil Enforcement Officer - Zero hours contract - London based - £13.85 per hour Are you looking for a role that offers you full flexibility?Do you have a full UK driving license or CBT?Are you looking for a role where you can spend your time outdoors, making London a better place to live and work? If you answered yes to these questions, then we may have just what you are looking for! APCOA are looking for Civil Enforcement Officers to work across our South London contracts on a flexible basis. You will be covering sickness, holiday and any other staff shortages as, and when required dependant on your availability. Please note this is a zero hours contract, we will endeavour to ensure you have as many hours as we can on a weekly basis but a minimum number of hours is not guaranteed. Civil Enforcement Officers are at the heart of our business.
You will be an incredibly important part of the community, keeping the roads moving and ensuring public safety.
This will include:Patrolling public streets and council car parks to issue Penalty Charge Notices.Guiding the public on rules and advise about parking provisions.Reporting any defects to street furniture, such as signs and road markings. This would be perfect for someone who:Enjoys working outside, think of all that fresh air and exercise!Wants flexible days and hours to suit.Wants to join a reliable business and team, you will play a key role in your local area.Has excellent Customer Service skills and enjoys working with the public.Likes to be part of a large diverse team but can work by yourself without too much direction.Is resilient, reliable, and conscientious. Does this sound like you? If so, what will you bring?
You will have excellent customer care skills and be able to converse in a friendly and effective manner.Must be available initially for a full week of training.Full Driving license or CBT desirable At APCOA, we are always trying to think of new ways to reward hardworking staff.
Some of the benefits on offer to you are:
£13.85 per hour basic salaryFlexible hoursAccrued annual leave dependant on number of hours worked.We also provide, uniform, employee awards, a discount scheme, and a pension scheme. So, could you be our next Civil Enforcement Officer? If this sounds like an opening for you then “apply now”
* Please note, this role will be required to travel across the entirety of London as dictated by the business needs.
Travel expenses will be paid for travel outside of the successful applicants if they commute outside of their home borough. We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Twickenham,England
Start: 13/05/2025
Salary / Rate: £13.85 per hour
Posted: 2025-05-13 12:37:04
