Ecommerce Coordinator

An exciting opportunity has arisen for a customer-focused, dynamic and motivated candidate to run the day-to-day online operations of our globally reputable central London-based homewares company.

Our ideal applicant will have excellent commercial awareness, numeracy and communication skills and a love of working collaboratively with a small, friendly team.

Key Roles & Responsibilities:

The ecommerce co-ordinator will work closely in unity with the shop manager and creative director and will be responsible for the following:

  • Photographing and editing products for web use
  • Creating, improving and maintaining detailed product descriptions and content, including regularly updating the homepage and news page
  • Uploading and updating product images, pricing and associated codes/copy
  • Maintaining the product photo library
  • Compiling and sending shop newsletter
  • Providing a high quality customer experience at all times
  • Writing, scheduling and regularly posting engaging content to P&H social media platforms
  • Managing existing products and online inventory; identifying and rectifying gaps and redundancies within the website
  • Regular and thorough function checks and general website admin
  • Effectively managing online customer communications and enquiries
  • Liaising with courier partners to optimise shipping rates and service
  • Optimising and fine-tuning traffic analytics to drive sales
  • Regular reporting for directors
  • Understanding and working in line with brand messaging and tone of voice
  • Comprehension of technology systems and the ability to effectively communicate with technical support

Key Skills & Experience:

  • Proven experience of working with Shopify and a clear working knowledge of Microsoft Excel is imperative as well a strong understanding of fulfilment systems and product management
  • A strong interest and talent in producing appealing written content for the website and social media platforms is essential.

    An appreciation for design and interiors is advantageous
  • The vacancy would suit a highly organised person with enthusiasm and focus to drive sales and enhance customer experience.

The role is permanent and full-time, based at our studio in Bloomsbury.

Application deadline: Monday 30th April.

How to Apply

If this role is of interest and you would like to learn more, please attach your CV to the link provided and the Hiring Company will be in direct contact.

Due to the anticipated volume of applications, unfortunately it will only be possible to contact candidates selected for interview.

  • Start: ASAP
  • Duration: Permanent
  • Rate: £30k - 35k per year
  • Location: London
  • Type: Permanent
  • Industry: Retail
  • Recruiter: Hiring People
  • Contact: Hiring People
  • Email: to view click here
  • Reference: PEH01
  • Posted: 2021-04-19 11:09:57 -

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