Support Manager

An outstanding new job opportunity has arisen for a committed Support Manager to oversee the operations and ensure the highest standards of care across our various care homes in the South of England.

You will be working for one of UK's leading health care providers

This is more than just a care home group, this is a proud, family-run business driven by a deep passion to make a meaningful difference in people's lives every single day

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*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care

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As the Support Manager your key responsibilities include:

• Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role.
  
  Foster a positive and inclusive work culture that aligns with Kingsley's vision and values.


• Recruit, train, and mentor care home managers and staff, fostering a positive and supportive work environment.


• Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development.
  
  Identify areas of improvement and implement strategies to achieve financial targets.


• Ensure that the homes are compliant with all applicable laws, regulations, and industry standards.
  
  Implement action plans to maintain compliance and manage risks.


• Maintain and enhance the quality of care and environment provided to residents.
  
  Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed.
  
  Ensure that the care home provides a safe, comfortable, and supportive environment for residents.


• Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration.
  
  Address and resolve any concerns or issues in a timely and satisfactory manner.


• Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes

The following skills and experience would be preferred and beneficial for the role:

• Proven experience in managing a care home or similar healthcare setting.


• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry


• Excellent leadership and management skills, with the ability to inspire and motivate a team


• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders


• Knowledge of best practices in quality care and environment for elderly residents


• Ability to work independently and collaboratively in a fast-paced environment

The successful Support Manager will receive an excellent salary of £40,000 - £45,000 per annum DOE.

This exciting position is a permanent full time role working 40 hours a week from 9am-5pm.

In return for your hard work and commitment you will receive the following generous benefits:

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*Monthly Car Allowance

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• 25 days annual leave plus bank holidays entitlement


• Performance related bonus


• Full DBS disclosure paid for


• Blue Light Card Scheme


• Employee Assistance Programme


• Career development and progression


• Comprehensive induction and training programme

Reference ID: 7073

To apply for this fantastic job role, please call on 0121 638 0567 or send your CV